Confidentiality Policy

Confidentiality Policy

We value your privacy and are committed to protecting your personal information. Below is an outline of our confidentiality policy regarding the data we collect from our customers:

1. Data Collection

We collect the following types of personal information when you make a purchase, create an account, or contact our customer service:

  • Personal Identification Information: Name, email address, phone number, and physical address.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Data: IP address, browser type, and browsing behavior on our site.

2. Use of Personal Data

Your personal information is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivery and payment processing.
  • Customer Service: To respond to your inquiries, provide support, and handle returns or exchanges.
  • Marketing Communication: To send you updates about our products, special offers, and promotional materials, if you have opted in to receive such communications.
  • Site Improvement: To analyze trends, administer the site, and improve our website and services.

3. Data Protection

We implement a variety of security measures to ensure the protection of your personal information:

  • Encryption: All sensitive data (such as credit card information) is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database.
  • Access Control: Personal information is accessible only to authorized personnel who are required to keep the information confidential.
  • Regular Audits: We regularly audit our security practices to ensure your data is safe.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: When we are required to comply with a legal obligation, to enforce our site policies, or protect our rights, property, or safety.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information when it is no longer necessary for the purposes it was collected.
  • Objection: Object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: Withdraw your consent to receive marketing communications at any time.

To exercise these rights, please contact us at

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and provide personalized content and advertisements.

8. Changes to Our Confidentiality Policy

We may update this confidentiality policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this confidentiality policy or our privacy practices, please contact us at:

  • Email:
  • Phone: +447377774188
  • Address: 49 West Ham Lane
    London, England, United Kingdom E15 4PH

By using our website, you consent to our confidentiality policy. We are committed to safeguarding your privacy and ensuring that your personal information is protected.